01
Instant Response
The moment a patient texts your number — whether from an ad, a GBP listing, or a website — the assistant responds within seconds. The patient experiences a real conversation, not a bot response or a holding message.
AI & Automation
Every Patient Text
Answered in Seconds
Patients text your site with questions about eligibility, scheduling, and trial details. Without an automated system, those texts wait for someone to respond — and patients move on. We build an AI-powered SMS assistant that responds instantly, pre-screens conversationally, and routes qualified patients to scheduling.
See It In Action
What It Covers
Two-Way AI Conversations That Pre-Screen and Schedule
The SMS Conversation Assistant handles every inbound text the moment it arrives — no delays, no auto-reply holding messages. It engages the patient in a natural two-way conversation, asks the right eligibility questions for your specific trial, and moves qualified patients to scheduling without handing off to a coordinator.
When a patient is not eligible, the assistant responds respectfully and can route them to other available trials. When a patient needs a human, the conversation is handed over immediately with full context so your coordinator never starts from scratch.
SMS Built for Clinical Research
Text is the highest-response channel for patient outreach. Patients who might not answer a phone call or open an email will reply to a text. An AI that handles that channel 24/7 captures inquiries that every other communication method misses.
Text In.
Appointment Out.
02
Conversational Pre-Screening
The assistant walks the patient through your trial's eligibility criteria in a natural message flow — not a form. It handles follow-up questions, clarifies confusing criteria, and adapts based on the patient's answers.
03
Scheduling or Handoff
Qualified patients receive a scheduling link directly in the conversation. Ineligible patients receive a respectful response with next steps. Patients who ask for a human get one — with the full conversation history transferred.
What You Get
When It Runs
Text is the channel patients prefer and coordinators dread managing manually. Automating it changes the math on how many inquiries you can handle and how fast they convert.
Zero Missed Texts
Every inbound text gets a response within seconds, around the clock. Patients who text at 9pm or on a Saturday get the same immediate experience as patients who text during business hours.
Pre-Screening at Scale
The assistant can handle hundreds of simultaneous conversations without degrading response time. Volume spikes from advertising campaigns are absorbed without adding coordinator hours.
Higher Response Rates
Patients respond to texts at significantly higher rates than phone calls or emails. Capturing the SMS channel means reaching patients your other outreach methods were already missing.
Coordinators See Only Qualified Leads
Your team only enters the conversation for patients who have already pre-screened as potentially eligible. Unqualified conversations are handled and closed without anyone on your staff involved.
See How the SMS Assistant Handles a Real Patient Conversation
On a 1-hour discovery call we walk through the exact conversation flow for your trial's eligibility criteria — so you can see precisely how a patient goes from first text to confirmed appointment.
Book Your Discovery CallFree · 1 hour · No commitment required