How SMS Automation Converts Clinical Trial Leads While You Sleep
Check your inquiry form submissions from the past two weeks. How many arrived after 5 PM or on weekends? For most clinical…
Clinical Research Insights
Category: SMS Conversation Assistant
Building an SMS Pre-Screening Flow for Clinical Trial Inquiries
A phone-based pre-screening call takes 12–18 minutes per patient and requires a coordinator to be available during business hours. An SMS pre-screening…
HIPAA-Compliant SMS Communication for Clinical Research Sites
Standard SMS — the text messages your phone carrier delivers — is not HIPAA-compliant. It is transmitted without encryption, stored on carrier…
SMS vs. Email vs. Phone: Response Rates in Clinical Trial Lead Follow-Up
Before deciding which channel to invest in for lead follow-up, compare your current response rates across the three primary options. Most clinical…
The 5-Message SMS Drip Sequence That Re-Engages Cold Clinical Trial Leads
Every clinical research site has a lead database with patients who inquired, had some contact, and then went cold — no scheduled…
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